Currently report emails are worded 100% at MSP readers, whereas we send these reports direct to customers. Ideally we would have the ability to customise the email contents, but even just making it more generic would be a start.

Here is an example:

Dear <MSP NAME>,

I trust this message finds you in good health and spirits. We are thrilled to introduce the vCISO Cyber Resilience Reporting - a culmination of our ongoing efforts to offer tailored, executive-level insights into your cybersecurity landscape.

Reports Attached: For each SMB under your management, we've attached an individualized PDF report detailing performance across our four foundational resilience pillars: