Feature Request

We frequently look at the URL Reports but it would be helpful to be able to see the data by week as well as by month.

The ability to see open requests from your main dashboard without having to drill down into a sub-tenant would be fantastic. There are times when we have multiple come in from multiple clients, and being able to see all open requests from one central location would be very helpful.

When applying a filter to the DNS and URL logs it is not possible to select a parent category such as "Security" or "Sensitive" it is only possible to filter on the child categories e.g. "Botnets" or "Guns". Allow filtering on the parent categories to see all logs related to that category, this will aid troubleshooting and revewing policy change impacts.

When you view or export DNS logs for any query that was sent to a AnyCast resolver because the agent was not installed or running you cannot determine what the source deployment was for a specific log entry. We add the public IPs for each site to a deployment name the logs should detail which deployment a particular log entry was sourced from and not just list "Anycast Cloud DNS" as the source.

The DNS and URL logs under Logs & Reports are lacking detail. Rather than presenting useful information in columns you have to expand each entry to see basic information. For example user and computer are not immediately visible in the data and each log entry needs to be expanded to see this detail. I suggest this additional information is presented by default or made available via a column picker.

Integration between DefensX backend and Ninja RMM to transfer any useful information including tickets, usage, etc.

Integration between DefensX backend and Autotask PSA to transfer any helpful information, including tickets, usage, etc.

We would like to have the ability to create users for the partner portal without having access to the "Customer-Self" client as that is the customer for our own MSP. We would also like to limit the roles that certain people have in the portal to perhaps read only, or limited roles that cannot modify policies and can only add to allow lists It would helpful to allow members of our projects team to provision new clients in the portal without them having the ability to delete clients, or to view our own company

Consider having the DefensX flash red when a setting change may require the browser to be closed and reopened. When the user clicks on the extension, display a message that the browser may not work properly until it is closed and reopened; along with an OK button - which stops the extension from flashing red. I changed the Policies > Policy Groups > Deployments > Dave_Desktop > Settings > Incognito Mode setting and was blocked from some websites.

It would be great to have the ability to have master policies (which include policies,consents, deployments, global settings) that can be applied to multiple customers. If that policy were to be updated, then then the updates would apply to the customers as well. Of course there can be customer specific overrides as well. If you manage 100 customers, making updates is a huge task. NinjaOne RMM works in this way as an example and whenever making changes or fine tuning policies, it is a quick task.