Feature Request

Since there are currently no bulk customer import options, it would be nice if there were settings to control the default subscription and default security level/template that are preselected as you step through the customer creation wizard. This would allow you to just type/paste the customer name and hit next 4 times and be done if your clients are all using the same options.

There should be a button to upload a CSV file with a list of your customers and have them all be created with default options. Even better would be to allow multiple columns in the CSV where you could specify subscription, security level/template and message template options to further reduce setup time. There would be a CSV template file you could download with examples of how these all need to be formatted to minimize issues with the import. If the import fails it should spit out the lines that failed and why so the user can correct them and try again. Another option would be to have the CSV import be the first step of an import wizard. After the names were imported then you would be able to use batch selection methods to apply the above settings to all the customers and manually change any you would like. Then at the end of the wizard the customers are finally created.

Similar to the browser printer or screenshot protection, use OS level integrations to pick up on clipboard activity and allow for monitoring of pasting outside of the browser process, or possibly clearing the clipboard proactively. Similar to mobile MDM enforcement.

Deployment templates that can be created under self customer and utilized across any customer similar to the existing policy templates.

Integration between DefensX backend and Autotask PSA to transfer any helpful information, including tickets, usage, etc.

Is it possible to get a monthly report of all weak/very weak passwords used across a client along with how many times this password has been pwned?

Prevent unauthorized modifications of the DefensX installation on an endpoint.

It'd be nice to see an option within the user requests when reviewing requests to submit the URL from that request for classification or risk score review (ideally it would allow for you to select specific things you want it reviewed for) and specify notes when submitting that request. Additional, may be useful to have an option to report as well from the logs if we're reviewing blocked log entries and feel review is needed. Not important, just a nice to have quality of life thing.

We would like to have the ability to create users for the partner portal without having access to the "Customer-Self" client as that is the customer for our own MSP. We would also like to limit the roles that certain people have in the portal to perhaps read only, or limited roles that cannot modify policies and can only add to allow lists It would helpful to allow members of our projects team to provision new clients in the portal without them having the ability to delete clients, or to view our own company

Hello! On the external user request management page that comes up from interacting with a request a user has made to allow something via webhook (such as via teams), It would be nice if the page had a function that allowed for the request to merely be closed, right now there is only actions that allow you to add it to a policy but if we wanted to just do nothing and close out the request, we'd need to go into the portal. Would just be a good quality of life add. Thanks!