External Notifications Title Customization
planned
Filip Kubiak
Allow an option to customize the title of the external notifications for user requests. It may be good to set by partner level that affects all the customers or just setting it per customer.
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O
Onur YARDIMCI
Merged in a post:
Have title of DefensX/ConnectWise Manage tickets be more specific of URL requests
C
Carlos Resendiz
Had a quick question about the tickets that are being sent to our ConnectWise Manage portal. Is there any way to customize the titles so they show the website that is being requested?
Currently they all come in with the following title: Service Ticket - New user request: url_block
Because they all come in with that same title our system is bundling them together and we are missing a few requests.
A
Arjan van der Eijk
agreed!
Filip Kubiak
planned