Feature Request

Integration between DefensX and Syncro.

We would like to have the ability to create users for the partner portal without having access to the "Customer-Self" client as that is the customer for our own MSP. We would also like to limit the roles that certain people have in the portal to perhaps read only, or limited roles that cannot modify policies and can only add to allow lists It would helpful to allow members of our projects team to provision new clients in the portal without them having the ability to delete clients, or to view our own company

Integration between DefensX and SuperOps.

Integration between DefensX backend and Autotask PSA to transfer any helpful information, including tickets, usage, etc.

The current CW integration only enables mapping existing customers to CW companies. There should also be the ability to import all CW customers matching certain criteria (only active customers, certain contracts or other pertinent filters). After the names were imported then you would be able to use batch selection methods to apply subscription, security level/template and message template options to all the customers and manually change any you would like. Then at the end of the wizard the customers are finally created. Going even further would be the option to have any new companies created in CW that match the set criteria be automatically imported using specified default options, on some regular schedule.

PLEASE create an integration with Rewst. If that's too difficult of an ask, then create an OpenAPI compliant YAML/JSON file that is compatible with Rewst (It's currently not).

Ticket creation within Autotask PSA/Halo PSA upon end-user report submission with end-user notification of the approved/denied request and completion email/notification.

"...accordance with your companies..." Should be "company's" to show ownership for a single company. "We have detected that this is the first time you are entering your credentials in this service." Consider changing "service" to "website". "Even though the risk may appear ", consider changing "Even though" to "Although".

Would like to request an integration for MSPs. Was wondering if integration with ScalePad Lifecycle Insights could be looked into. Goal would be to have license counts, alerts/notifications, reports be filtered to portal. Goal as MSP is to have this type of information go to lifecycle insights for client managers and sales to grab data for QBRs/meetings with clients that we manage easy and efficiently. Link: https://www.scalepad.com/lifecycle-insights/integrations/

Because developers like to do things in creative ways, it would be helpful to have the ability to add custom MIME-types, for times when obscure MIME-types are used.